Report explaining the difficulties in recruiting, training, motivating Essay

Report explaining the difficulties in recruiting, training, motivating and rewarding staff in a given Financial Services company - Essay Example current employees, the research findings revealed that employees are very much satisfied with NatWest’s training and development programme including its motivational strategies and reward system. However, there is a need for NatWest HR manager to consider the importance of job analysis to increase the company’s ability of hiring the right person to perform a specific role and responsibility within the financial institution. A member of the Royal Bank of Scotland Group – the Group, the National Westminster Bank also known as â€Å"NatWest† was established back in 1968 when the National Provincial Bank and Westminster Bank decided to enter a merger contract (NatWest, 2009a). Since then, NatWest managed to establish 3,600 branches that provide the people with a wide-range of personal, business, and commercial banking services such as the use of debit and credit cards, telephone banking, home, car, and commercial loans, corporate bonds, Wealth management services, and the touch-screen share dealings which assists the UK government’s privatization programme among others (NatWest, 2009a, b) The application of effective recruitment process, training programmes, motivational strategies, and rewarding of staff are among the key issues that needs to be addressed to enable NatWest’s HR manager to keep employees satisfied with their current job. In line with this, a quantitative and qualitative research survey will be conducted to examine NatWest’s employees’ perception with regards to the company’s recruitment process, training programmes, motivational strategies and reward system. Based on the research findings, difficulties and challenges NatWest is facing will be identified. Considering the global crisis, financial institutions around the world are facing tight competition in terms of being able to capture a bigger market share as compared to other financial institutions. In line with this, the HR manager of NatWest plays a crucial role in terms of

Customer relationship management for Spotify music download (UK) Essay

Customer relationship management for Spotify music download (UK) - Essay Example Further problems exist with Last.fm that redirect music downloaders to various partner sites they have. Streaming of music is not the main revenue source. The revenue comes from users that go through to the Last.fm site to check out their profile and tracks. Since streaming was just a side feature and didnt really fit in with the companys business plan it was certainly an expensive feature in terms of licensing fees and cutting it seems to make a great deal of sense. * Spotify has a problem with Apple, Apple reveals new regulations regarding app advertising and analytics. This found on the venture beat website. Device Data may not be provided or disclosed to a third party without Apple’s prior written consent" this is huge problem for the value chain for Apple users but a bigger problem for Spotify. *Spotify is not the only game in town in the internet. They need to find a niche market find a way to work with PayPal users to secure payments for music service and expand and partner with other internet sites so that customers can be redirected back to the Spotify site. *Spotify has many external issues that must be dealt with. According to technology research firm IDC there were 1.1 billion internet users around the world and 211 million in the U.S. at the end of 2006. Internet advertising revenues is necessary for Spotify to be strong. Revenue in 2006 was $23billion according to the 2008 internet advertising revenue Report found at www.PricewaterhouseCoopers.com. *Spotify needs to reevaluate the competition. As broadband prices fall, ISPs are pursuing new business strategies such as bundling internet access with voice and video services. This is all due to changes in legislative requirement concerning technology sharing, patent rights, information security, future expenses and profitability of the companies operating within the internet industry and they become harder to predict. Long-term strategies regarding the internet and software services